Customer Testimonials
Valerie and Kevin, the Service Manager, are the best. I first met Kevin soon after we bought our new 2015 Honda CRV. I always get great advice on service options I should consider.
The service department was very knowledgeable and fast. I appreciated their friendliness and the video they sent me about the work done on my car.
The dealership provided fast service with attention to my questions. Very convenient scheduling process online.
I'm glad to be back at Classic Honda! Walking in and seeing Liz in sales and Keith in service--I know my day will go smoothly. Never have any issues when both are working.
There are Honda dealerships closer, but we take our vehicle to Classic Honda because we trust they will treat the vehicle as well as us with care and respect! Always consistently taking customer service to another level. THANK YOU!
Great experience. Scheduled a test drive for a vehicle I saw on their website. Test drove, started the purchasing process and drove the vehicle home within 3hrs.
The Suspension Diagnostics seems like a scam and ripoff at about $200, especially when directed to the cause.
I brought in my car with noise in the front end and informed service advisor that both suspension links needed to be replaced. I was informed that they needed to do the diagnostics to be sure (makes sense). Within 15 minutes the mechanic determined it was the suspension links that needed to be replaced after-all. That's about $600-$800 per hour. To save face, the service advisor kept me waiting for over an hour to make it look like the mechanic was working hard ... Read More DealerRater - Aug 11, 2026
Not quite as good as before. An oil change, "free" tire rotation and air/cabin filter replacements should not be $328.00 (with a coupon). I also asked for them to review and recommend to Honda a new gauge cluster lens because of a mfg defect. I was told me to go to Honda for replacement authorization (I already did and had the case number). It was Honda who told me to go thru the dealership.
The service at Classic is always top notch. Fast, courteous and very informative. They give you all the information you need to make sure you are keeping your car running and keeping yourself safe.
Car servicing was fast and well done and I got the appointment the day before. I arrived at 8 am and was out by 8 am.
Great experience from test drive to paperwork- hassle free. Took great care of us. Highly recommended.
We were very happy with the service that we received. We also were impressed that the car was ready in less than half the estimated time. Much better than the last time we were here for service.
Fast, courteous service. Car wash was a great touch. Took my car right on time and the appointment was convenient for me.
Worked with Chad leasing a car, was very nice and helpful keeping in contact while waiting for the car
I have been leasing with Honda for what is now my 5th vehicle. Every time I go in, the staff is always friendly and extremely helpful. This time I worked with Carl Jones who helped me with the entire process and is excellent at what he does !
I appreciate inflation, but I could have gotten oil & filters change for much less money. Service mechanic adds value by video showing tread on each tire & how dirty the air filter was. My Android Auto malfunctioned a few days ago. Anthony Dantimo added great value by setting Android Auto back to factory reset then reviving my telephone call history.
I continue to be incredibly pleased with my service at Honda every time. They are always so accommodating, efficient and helpful. Last time I was there I was told my service would take 60-90 minutes, which is typical. My car was done in 35 minutes! I continue to feel so grateful I can take my car to Classic Honda Streetsboro for all its service needs. Kudos to the service staff!
As usual the entire team meets or exceeds expectations and gets me in and out without issues. Kevin runs a fantastic shop
Kevin is the best Service Manager I have ever met. He is authentic, helpful and always very accommodating. I would not go anywhere else for my automotive service needs.
Didn’t really deal with the dealership just the salesman and the finance officer. Also did not deal with the service department.
Service was quick and reasonable.at the dealer. Waiting room was pleasant and comfortably arranged
Pleasantly aggressive. I was actually headed to KIA of Streetsboro when I accidentally stopped at this Honda dealership.
Had a great experience with Chad. He was honest and open with us through the entire buying process.
Service personnel were helpful and knowledgeable. Service was easy to book online and took less time than expected. Would recommend.
As usual, the service on our 10 year old Honda CRV was excellent. Your technicians always do a great job and we will continue to take our vehicle here!
Mike, my sales rep was courteous, knowledgeable and professional as was the entire administrative staff. I could not have been happier with my purchase and my experience
I feel like Classic Honda performs good service on my vehicle and are honest about what needs to be done. Sometimes it seems like they skip stuff though.
Attentive to your concerns, clear and precise recommendations, timely communications, efficient workmanship,and a well appointed waiting room.
Classic Honda provided an exceptional service on my vehicle. I would recommend this dealer for others.
Always treated great. One of the reasons we buy our cars from here is the service. Thanks again
Great service and everything was spelled out up front on the paperwork. Car was completed when promised.
Kyevin and Derek took good care of us and did a thorough check of our vehicle.
I come here regularly to have my car serviced. Everyone is very friendly and polite. I usually wait for my service. The waiting area is clean.
Chris and Carl work together, definitely great service and experience! I would recommend to everyone i know!
Always friendly and welcoming and willing to help find what we want for a car.
All staff at Honda in Streetsboro Ohio very good; responsive to questions and concerns. Very accommodating.
Best new car buying experience in years!! Salesperson Carl Jones LISTENED to what I was looking for. Directed me to the vehicle I was looking for. My trade in was evaluated, we were 2000 off where I wanted to be, so we split the difference and had the deal done. Since it was late on a Friday evening, we decide to exchange vehicles and do the paperwork on Saturday morning at 9. I was out the door with my new Honda Pilot by 10am the next day. Carl Jones, the finance guy, and the Classic staff are excellent, and having just moved ... Read More Google - Jul 27, 2026
Chris and the whole staff were excellent, I was there for very short period of time. I got the vehicle I wanted and they were all very nice.
Best car buying experience in a long time. My sales guy, Carl Jones, met me at the door....LISTENED to what I was looking for. Told me he had a vehicle that fit my description. I looked at the car, and it was exactly what I wanted. Now if we could hit my numbers. I told him where I wanted to be with the down payment and monthly payment. We were $2000 apart.....we split the difference and had a deal. It was late on a Friday night. We arranged to do the paperwork and exchange vehicles at 9am the next ... Read More DealerRater - Jul 27, 2026
Shoutout to the best salesperson at classic Honda and assisting me in my purchase of a Honda crv on Saturday…a big thank you Mike Zirzow…you simply are the best! I truly appreciate your honesty and hard work in getting me a great deal! I will be sending you potential buyers! God bless
I went into the Service Dept and asked them about the little round thing missing on my bumper. They said it was a Sensor I went over bought a Sensor the bumper needed replaced, and it was covered under the warranty, which is great but communication could’ve been a little bit better with me. Anthony was very nice when I talked to him he got the stuff on the roll but again communication about my car could’ve been a little better.don’t also. being disabled and having stairs to go up into the coffee area and or ... Read More DealerRater - Jul 26, 2026
I am still learning the different features for this truck, which I didn't know came with it, like starting the vehicle with the remote along with many other pluses. I do appreciate the full tank of gas, I was not expecting that. When I test drove the Ridgeline, before I bought this one, I ask about the trailer lights hook up, I was told the installed set up was standard, which on that truck was the seven pin and the four pin, which I needed the four pin. This truck does not have the four pin, but it does ... Read More DealerRater - Jul 26, 2026
GOOD SERVICE, TIMLEY. GOOD COMMUNICATION, GREAT PEOPLE, CLEAN BATHROOM, POLITE PEOPLE, GOOD PRIVE AND VALUE
First time at Honda. Family recommended Staff very nice. Manual hard to read and info not applicable to all CRV models. Disappointed to have no push button inside for trunk release. Must use fob and then go around to pull it up. Thought it would release and pop up.
Very helpful and pleasant staff. They answered all questions I had and were very accommodating!
Transparent service, good use of integrated technology, thorough inspections, decent pricing and free car washes are a bonus
Friendly staff answered all my questions and made my vehicle purchase easy. Financing was also quick and easy.
Service Center was very helpful to complete service recalls for our Odyssey. Dejuan did a very nice job keeping us updated on the progress.
They were quick to answer my call and very courteous to my questions and concerns. The dealership was very neat and clean. I received my car fixed in a timely manner and clean. It was a very pleasant experience.
Leased 4 cars over the years. They are always friendly and friendly and very helpful.
This was my second car that I purchased from Classic Honda in Streetsboro Ohio. Jack Mullins was my salesman both times. He’s the reason I came back to buy my 2027 HR-V. Jack was kind and patient with me as I told him what I was looking for. I will definitely go back to Jack when I’m ready to buy my next new car.
Agent helped find best discounts and reviewed the service performed. Quick and on time. Long time customer
Valerie was kind, professional, and helpful during my service. The service area was busy, but they were able to help me efficiently and find the problem with my car.
Very helpful & friendly service center. I also appreciated the clean and spacious waiting area for customers. My wait time quickly passed and I was able to get some work done so I was super happy!
I was met with kindness and efficiency. My questions, concerns and the answers provided me confidence in the staff at classic Honda.
I appreciate all the effort Keith provided in fixing my Accord. Great pricing and even better service.
This was the best experience we had getting a new car. Everyone was very genuine and helpful. We will definitely be back!
Always prompt and efficient service at this dealership. Appreciate positive attitudes and the free car wash!
Everyone is always great to work with. I like the videos showing what they find.
The service was quick, friendly, and efficient. . The service was carefully explained and the car was washed.
My A/C problem was fixed under an extended warranty. Bravo. All staff was friendly and courteous.
Had a few issues regarding my tires. Tyler took care of the problem and everything is good
Always a great experience. Fast and polite service. Car was washed and completed in the promised timeframe.
Always great service. Nice surprise at xx out. No charge for tire rotation since I bought tires at classic Honda. Thanks
Always professional service and on time. Appointment schedule was quick and responsive. Offered me a free car wash.
I am extremely disappointed with the service I received at the Honda dealership in Streetsboro.
I brought my 2019 Honda Accord Sport in because it was displaying multiple warning messages, including “Emissions System Problem,” “Brake System Problem,” “Brake Hold System Problem,” “Electric Power Steering Problem,” and “Vehicle Stability Assist Problem.” My expectation was that the service department would properly diagnose the root cause of these warnings before recommending repairs.
Instead, I was told that my vehicle needed new brakes, ball joints, a tire replacement, a transmission fluid flush, and several other maintenance items. I authorized those repairs based on the dealership’... Read More DealerRater - Jul 9, 2026
Service time was disappointing, over two hours for a scheduled oil change. Provided feedback to a service manager based on an email and didn't hear anything back. Very disappointed. Have used Classic Honda for service and planned to use them for car shopping in the future.
Very good service and communication. Wait time was acceptable. Friendly staff and refreshments were very nice.
Friendly knowledgeable staff. No pressure. They listen to what I wanted and was looking for. Carl and Cody were great
Excellent service every time. Fair prices and knowledgeable people. 5 different Pilots all serviced there!
The service and communication were good. The cost was too much. A b c d.
Go see Rob in sales! I leased my 2026 CR-V from them and received fantastic service. Professional, honest, personable, and incredibly knowledgeable.
Everyone was friendly, good quality work, nice quiet and comfortable waiting area. The update video feature is very good.
I recently bought my second Honda truck from Classic Honda. I had the same salesperson I had 10 years ago. That says something. I got a fair deal. No surprises or high pressure. They are a straightforward dealership and do what they say they will do. Super easy transaction. WIll be buying my next vehicle from them.
Mike Zirzow gave us a great deal on a used car complete with a full tank of gas and a new car charger
Mike Zirzow was amazing. He was patient and very kind and helped me upgrade from a 2007 to a 2017 for an amazing deal. Thanks for the charger, Mike!
I think Classic Honda has a great service department. Kevin’s Leadership as a service manager passes to all the employees. The last two times I’ve dealt with Gina and she’s been friendly as well as professional. There’s no surprises and she explains everything that’s going on with your vehicle from start to finish. I have Bobby T do the work on my car. I feel very confident in the work that he does. It’s nice knowing my Passport is in hands.
The service provided by everyone I came in contact with at the dealership was great
I have an S2000 I take to Classic Honda for service. Service techs are friendly and helpful.
Mike (the dealer) was very attentive to my needs and efficient in making the deal. No excessive sales pressure like I experienced in some other dealerships.
My experience at Classic Honda was exceptional. I worked with Charlie Gerbracht at Sales, who is a class act. He was patient and transparent from the beginning, answering all my questions thoroughly. He is also a car enthusiast and extremely knowledgeable. At no point did I feel pressured or rushed. The entire process felt smooth and welcoming. I'll be sure to recommend Classic Honda to my family and friends. I also felt like I got a steal of a deal, with all other dealerships in my region unable to compete with Classic. 10/10
Attentive and friendly. First name basis which was great! Kept me in the loop on everything.
Great to work with. Rob and Cody are top notch. Have worked with Rob on a number of vehicles. Never feel pressured.
They diagnosed and fix the issues if there are any and their communications are first rate, even when the news is not what a customer wants to hear.
Going to Classic Honda is always a pleasure! From the moment you drive in you are treated with professionalism and friendly service from everyone invovled. They let you know evrything about you repair and anything else that might need attention. The facility is very clean.
Our service attendant was on the ball; we delivered are truck for a recall and he got it done a day early; great servie.
I purchased my used Honda Ridgeline on Thursday and it wasn't ready for me to pick it until the following Wednesday. Yes, they had it an extra 6 days after i purchased it. When I arrived to pick it up, the gas tank was empty, and I had to wait in the show room while a manager went to fill it up. Why it wasn't filled before hand, I'll never know. After I've had the truck for a few days I received a notice from Honda about 3 separate recalls. Why the recall issues were not handled before ... Read More DealerRater - Jun 29, 2026
Fast appointment time, timely update. Car complete when they said it would be. Dejuan graciously offered to have someone pick me up at my home to come get the car after the work was complete (I was able to get there without needing that, but it was nice to offer).
Right from the beginning the people were friendly and tried to understand what you needed
They do a very good job getting you in on time. The repairs took as long as they said and checking out was easy.
Since my last visit on 06-26-26, I am going to have a difficult time to trust the Service Center. It is sad, because I have been a loyal customer for more than 4 years. I believe this might be the time to look for another dealer to service my car.
The Pricing for repairs and general maintenance has gotten out of hand with Honda while offering no discounts or coupons
Trust is the word that comes to mind. In an industry where car-buyers face so many unprincipled tactics, I'm pleased to say that Classic Honda in Streetsboro is a notable exception.
We just bought our second car through them and each time I've felt that the transaction was transparent and fair - no surprise changing of numbers at the last minute to increase costs to their benefit.
I've also used them for regular service for the past several years and everyone is friendly, courteous, thorough and respectful.
I repeatedly recommend them to anyone in need of either ... Read More DealerRater - Jun 25, 2026
Valerie and Gina are the funniest smartest and hottest advisors I’ve ever met. True comedic geniuses if you will
I love coming into classic Honda because of the friendly and exceptional service I receive from Gina
Always friendly and polite. Easy to work with. Shop is always clean and tidy. Nice people.
With not busy schedule, it was great to be able to call Honda of Streetsboro on Monday morning and be able to get him the same day. I truly appreciate the opportunity and consideration.
Great service as always! Long time customer. Made appointment on Saturday and was able to bring in my car on Monday!
Easy check-in, quick service for oil change/tire rotation and transmission service. The price was almost exactly what was quoted. The only “issue” I had was the inability of the tech to duplicate my issue with my reverse camera grid lines. I’m not mad about it, as I fully realize some problems take the proper conditions and lucky timing to duplicate. At least the tech spoke with me and explained what he tried to duplicate the issue and his search on Honda’s internal service docs which did not reference this issue. Thanks for the fast, friendly service!